Scam Alert with Craigslist and Stubhub: Be Warned
Craigslist has for a long time been a great place to find a good deal and probably one of the easiest places for someone to get scammed. As of recent I’ve come across a pretty elaborate scam involving craigslist and stubhub, the ticket broker company, which can cause you to lose quite a bit of cash without really having any idea wtf happened. I’ll explain the scam and give an example of how it works and hopefully it’ll save some people from losing their hard-earned cash.
The other day I was browsing on craigslist looking for Chicago Bears season tickets, as any die-hard fan would do. I came across a pretty crazy listing for 100 section 3rd row 50 yard line seats for essentially $150/seat per game. Now, realistically speaking these tickets retail for quite a bit more than that, let alone the market value. It was quite interesting to see and I pretty much assumed it was a scam but thought I’d take a shot at it. I emailed asking how much for the entire season and got a very quick response..
seller, ravinajenn@yahoo.com : ”$4,000 for all 4 tickets for the entire year”
Wow! $4,000 for 4 tickets to 10 games in the 100 section at that prime location? Checking stubhub would show you that these tickets are $12-15k a piece, market value. It made no sense, so I thought I’d just agree with it and see how we’d proceed.
seller, ravinajenn@yahoo.com:
“We have a deal. Where are you located?Chicago?I’m in England but we can use StubHub Fan Protect Program to complete the transaction.You must send them the money through your Bank Account.More details about the payment and delivery of tickets, you will find in the sales contract that you’ll receive from StubHub. I look forward your reply, if everything is OK with what I wrote above, so we can move to the next step. All I want now from you is to tell me what name will receive the tickets, so i can inform StubHub”
Sounds decent so far, right. Not really. FLAG 1: she’s not even in the country. FLAG 2: she’s asking to use a third party to sell the tickets. FLAG 3: she wants a non-regulated payment.. bank transfer. It could also be wire transfer, western union, etc… same request. So of course at this point it’s a total scam right, but that’s because I’m aware of these scams through those flags above… how about a normal user unknowingly continuing with this fraud sale? To see how far we could go, I continued with the scam. I said “ok”
seller, ravinajenn@yahoo.com:
“Thanks for your cooperation and i’m waiting to hear from you when you’ll receive the payment invoice, instructions how you’ll make the payment. If you don’t receive the payment invoice in one hour, please send email back and let me know that you don’t receive it.If that is not in your inbox then check your Bulk or Spam folder, maybe it’s there. Thanks and let me know when you’re done deal“
Sure enough within a minute or two I received an email. This part is a bit long, but I’m posting it IN the article to make sure that it gets publicized for future reference to anyone wanting to make sure this is a scam or not.
Sender: stubhub@fanprotectorders.com
Subject: StubHub: FanProtect Guarantee – Order Confirmation #37584736
Dear Herman Mellapalackas,
Your tickets are on their way!
Remember your order is fully covered by StubHub’s FanProtect Guarantee.
—————————————-
Thank you for placing your order. We have instructed the seller to confirm your order within next 48 hours. This Payment Invoice is a contract between you and seller and applies to your use of Bank Account Services. You must read, agree with and accept all of the terms and conditions contained in the StubHub payment invoice.
———————————————–
ORDER INFORMATION
———————————————–
Event: 2011 Chicago Bears Season – Season Package (Includes for all Regular Season Home Games)
Venue: Soldier Field Chicago, IL
Date: 2011/2012
Quantity sold: 40
Section: Lower Level 136
Row: 3
Seats: 11,12,13,14
———————————————–
BILLING INFORMATION
———————————————–
Price per ticket: $110.00
Quantity: 40
Subtotal: $4,400.00
Delivery services: $0.00
———————————————–
Total sale: $4,400.00
———————————————–
STUBHUB AGENT BANK ACCOUNT
———————————————–
First Name: Steven
Last Name: Byrd
Sort Code: 209263
Account#: 73273830
IBAN: GB02BARC20926373273830
Swift: BARCGB22
Bank Name: Barclays Bank
———————————————–
How to make payment?
1. Locate the nearest Bank Office.
2. Make the payment using the above StubHub agent Name & Bank Account.
3. E-mail us ( stubhub@fanprotectorders.com ) the scanned payment receipt
———————————————–
How can you assure me the tickets are legit?
When a seller use our website (FanProtect Program) we require that they provide a valid credit card, so that in the event they do not provide tickets or the tickets they provide are not genuine, we will charge them for either the cost of replacement tickets or we will charge them the ticket cost (that you have paid) plus a 50% penalty which you as a protected customer would receive in credit towards a future purchase.As the seller has provided this information it is not economically viable for them to defraud our system. Please be advised that we have a dedicated full time Fulfilment team who take care of any ticketing issues should they occur.
Once we receive the payment confirmation, we will instruct the seller to start the shipping process. We will hold the payment details until you send us your confirmation that you are satisfied with the product you received. As soon as we receive your confirmation we will release the payment details to the seller.
———————————————–
If you have any questions, comments, or concerns, please contact us. Thanks again for using StubHub!
StubHub Customer Service
Weekdays: 5:00AM – 8:00PM (PST)
Weekends: 6:00AM – 7:00PM (PST)
http://www.StubHub.com
StubHub! Where Fans Buy and Sell Tickets ™
Seems pretty legit overall, an email from stubhub@fanprotectorders.com sent to my “name” and details of the seats, etc, pricing. It has a ‘email the scan of your wire tranfer to stubhub@fanprotectorders.com’ near the bottom so once you do wire transfer the money, you can verify it was indeed completed so that stubhub can take care of this transaction. So far it seems ok, especially the fact that if you go to www.fanprotectorders.com it’ll forward to stubhub.com, as to make it seem that fanprotectorders.com is owned by stubhub. This is definitely not true and I verified this by doing a whois on the domain fanprotectorders.com vs stubhub.com and essentially getting an individual vs a corporation, respectively, for the registrants.
Let’s look at why this is an actual scam
1) the stubhub email is not sent from @stubhub.com. That’s a huge flag
2) the payment info is some yahoo in the UK, not actually STUBHUB or an affiliate
3) Stubhub doesn’t accept payments through bank transfers and western union
4) there’s no listing on stubhub.com for the tickets in question (this is probably your major reason to not fall for this)
I even decided to “email” fanprotectorders.com email address listed in the stubhub email to ensure that this was legitimate and the scammer sent responses from the fanprotectorders.com, acting as if she was stubhub, guaranteeing me that my money was safe and would be returned. Of course, 3 emails later of talking with “stubhub”, I received an email from the seller asking me why I was telling stubhub that she was a scammer, since she got a notice from them saying I was complaining. Funny, really, since all these emails are going to her directly.
All in all, you can see that this is somewhat elaborate. The person pretends to use a reliable third party to broker the tickets but unfortunately the emails are all fake and the money you’d be sending would go overseas to a scammer’s bank account only to never be seen again. It’s a more refined Nigerian scam and it’s taken a few people’s money already. This could have been a $4,400 payday for the scammer and fortunately I encountered it and now want to make sure that other people are aware of it.
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Hello Ravi,
My name is Emilee and I am writing from the Executive Customer Care Team at StubHub.com.
We certainly appreciate that you brought your recent experience to our attention. These actions you describe as being listed on Craigslist certainly are not on behalf of any StubHub employee, partner, or affiliate, and we wanted to assure you that we certainly will work to address this as we do not want any unauthorized party acting on behalf of StubHub to promote any false reassurances of a valid order. Consequently, all transactions made outside of StubHub are not covered by StubHub’s Fan Protect Guarantee and are not eligible for StubHub’s services. To be covered by the StubHub FanProtect Guarantee, an order MUST be placed either through http://www.stubhub.com or by calling our direct Sales Team at 866.STUBHUB. Also, please be mindful that any communication to our customers will come from an @stubhub.com email address and will never come from any other domains aside from @stubhub.com.
Considering that people may have wired money to a similar individual, I would highly recommend that anyone victim of this contact their local law enforcement to report the instance. I would also suggest that they contact any of the services that may have been used to send payment to this individual. Most credit card issuers provide consumer protection in cases of online fraud or misrepresentation. Lastly, a complaint with the Internet Fraud Complaint Center should be filed immediately. You can visit the Internet Fraud Complaint Center at http://www.ic3.gov/complaint/.
That being said, we sincerely apologize for any loss. Please know that we are doing everything we can to address this matter and to prevent future instances from occurring.
Sincerely,
Emilee D
Executive Customer Care
http://www.StubHub.com
Thanks for replying Emilee! I am happy to hear STUBHUB is taking an active role in trying to fight this. It’s sad because without this ongoing action, people WILL definitely have a bad taste in their mouths for STUBHUB without ever even having used the site directly. I’ll do whatever I can to help out..
Emilee, it would be nice if Stubhub would contact Craigslist to remove adds from this known criminal. I almost fell for this scheme as I received the invoice for stubhub, who I used to trust. I know it is not stubhub’s fault, but there is gotta be a way to protect customers. Tks
Same issues here. I’m a huge Packers fan and found an offer to good to be true. 4 seats, 50 yardline, row 3 for a $150 each opening night against the Saints. Something just stunk! Did some research and called StubHub! and they stated under no circumstances should you ever send cash via Western Union or bank/wire transfer, especially out-of-country. I emailed the “seller” and cancelled. I’d rather do without as opposed to taking a chance.
My name is Dane Guamane and that is my email address …
Just had it happen to me last week. Thankfully my friend saw the email and knew it was a scam or I would have been out $600. The person’s email was pearsonerin16@yahoo.com. Was going to buy really awesome MSU Football seats to the Wisconsin game.
This idiot tried to get me…thanks for the posting…helped me not fall for it!!!
EMAIL= weronald166@yahoo.com
We have a deal, 4 tickets for $600 + fees by Western Union and I have to pay for transport and stubhub fees. As far as I know for international payments StubHub use a simple and efficient method of payment like western union.For added security, we use StubHub Fan Protect Program. It acts as a 3rd part, that means I can not access the money until you confirm that you get all the tickets. Stubhub will send you the tickets via FedEx company using FedEx overnight express delivery service (i already send the tickets to stubhub 2 days ago) Fan Protect policy requires that the tickets must be shipped to them. More details about the method of payment and delivery of tickets, you will find in the sales contract that you’ll receive from StubHub. I look forward your reply, if everything is OK with what I wrote above, so we can move to the next step.
All I want now from you is to tell me what name will receive the tickets, so i can inform StubHub
wow… so glad i found this!
I was so excited to see the same exact deal as the writer of this article IN THE SAME EXACT SEATS for the Bears/Lions game this sunday!
I knew something was wrong when as soon as i read the first email:
We have a deal, 4 tickets for $600 + fees by Western Union and I have to pay for transport and stubhub fees. As far as I know for international payments StubHub use a simple and efficient method of payment like western union.For added security, we use StubHub Fan Protect Program. It acts as a 3rd part, that means I can not access the money until you confirm that you get all the tickets. Stubhub will send you the tickets via FedEx company using FedEx overnight express delivery service (i already send the tickets to stubhub 2 days ago) Fan Protect policy requires that the tickets must be shipped to them. More details about the method of payment and delivery of tickets, you will find in the sales contract that you’ll receive from StubHub. I look forward your reply, if everything is OK with what I wrote above, so we can move to the next step.
All I want now from you is to tell me what name will receive the tickets, so i can inform StubHub
I’m glad I was smart enough to do a little research and not fall for this, although I was getting my hopes up for the game!
also, the scammer’s email used was: bufordkyle@ymail.com
same email address same exact text in emails.
danegumane@yahoo.com is working on the same scam in Detroit for the Lions. The person says their name is Dane Guamane now and this person is sending the identical messages:
Craigslist listing # 2565744638
We have a deal, 8 tickets for $1200 + fees by Western Union and I have to pay for transport and stubhub fees. As far as I know for international payments StubHub use a simple and efficient method of payment like western union. For added security, we use StubHub Fan Protect Program. It acts as a 3rd part, that means I can not access the money until you confirm that you get all the tickets. Stubhub will send you the tickets via FedEx company using FedEx overnight express delivery service (i already send the tickets to stubhub 2 days ago) Fan Protect policy requires that the tickets must be shipped to them. More details about the method of payment and delivery of tickets, you will find in the sales contract that you’ll receive from StubHub. I look forward your reply, if everything is OK with what I wrote above, so we can move to the next step.
All I want now from you is to tell me what name will receive the tickets, so i can inform StubHub
I just got the same scam AGAIN on craigslist but with concert tickets. Same scam, they speak a few times, tell you the details, then throw you over to stubhub fake links.. I hope we’re all reporting these links as fakes and fraud.. make sure we do our part people!
Great article. I did the same thing. Knew it was most likely a scam for Bears tickets, but went ahead to see how elaborate it would get. I reported it to the FTC, but since they are in England, probably won’t matter much. Man, I sure hope people do a search on the internet for Stubhub and Western Union before they wire any money. Never use Western Union for purchases on Craigslist!
I was scammed by Danegumane@yahoo.com. $600 for colts tickets. I filed a report with the Internet Fraud Complaint Department. I recieved a response saying to hold onto any evidence or paper work. I have not heard back from them again. Do they just take the complaint and forget about people who were scammed? this guy still has ad’s on craigslist! and I have researched this scam and it doesn’t look like anything is being done about it. Stubhub just told me I had an invalid order number.
Gosh Adniles, I’m terribly sorry you got scammed.. one of the reasons I wrote this was to try to alert people before they were scammed by these idiots. It’s almost always too good to be true primarily because they ask for payments outside of the normal methods (craiglist you pay when you go meet people .. .plain and simple).. The fraud departments won’t do much most likely.. I’d suggest maybe filing a police report.. possibly talking to your bank? … I do feel bad for you my friend..
Do you want you money back ?
Same thing here…was scammed for New England tickets…this sucks
They just tried to scam me too. Same way, $150 50 yard line tickets to the Bears/Broncos game in Denver. Luckily I also was aware that if seems too good to be true, probably is and to beware of scam. Decided to go along with it and see how they wanted payment. When I got the email from @fanprotectorders.com I called Stubhub to confirm it was a scam. Stub didn’t seem to mind that someone was using their name/logo to scam people out of money.
When you guys are getting these types of notifications or emails from scammers, please.. PLEASE.. post them here.. post their email and their bank account information… let’s just keep building the SCAMMERS list so that people are aware.
They got me for $706 for the Texans- Steelers Game. Seemed pretty Legit until it came time to produce Tickets…
I just had the same thing happen to me, but thanks to your article, I didn’t get scammed out of any money. Same exact communication, word for misspelled word. Wish I could have gotten the Lions tickets but happy I didn’t send the money. Thank you for putting this out there!
As much as I don’t want your Lions to win… I’m happy you won by not getting scammed.. Please,.. keep spreading this word.. I don’t want anyone to fall victim to this type of scam.. it’s abhorrent.
Yeah. I’m out $650 and I’m a broke college student.. it was pretty much all I had in my savings. I just love the Redskins and really wanted to see the Redskins/Cowboys game. I also received the exact same email from pearsonerin16@yahoo.com, but unlike you guys.. I was stupid enough to fall for it. StubHub is supposed to call me again within the next few days.. but I doubt they can get my money back. I’m really blue about this.. please take action if you can.
Sorry to hear that Lara.. this is a pretty big scam and it seems like a lot of people are falling for it.. how did you send your money? Bank transfer? Western Union?.. let us know some details.. maybe I can suggest something
I responded to a Craigslist ad for 49er tickets similar to the ones below – 4 tickets for $150 each and received an email back saying the person was in London -blah blah blah and that they were using Stubhub as the “broker” and received a pretty authentic looking invoice with Stubhub FanProtect verbage in it, etc, etc, asking to wire via Western Union to a “Stubhub Agent” (see below)
FanProtect for Buyers & Sellers
StubHub Escrow is the Internet’s best secure trading service!
Buyers:
• All payments are guaranteed by StubHubunique secure payment system, there is no charge back risk to worry about.
• A special security deposit of 50% paid by the buyer will ensure his swift action in the acceptance procedure – it is only released back to the buyer after successful completion of the transaction.
• All shipments are tracked to ensure the buyer received the tickets.
• StubHubproven verification procedures allow fast identification and prosecution of fraudsters.
Sellers:
• The seller does not get paid until the buyer accepts the tickets or the inspection period expires.
• If the tickets aren’t genuine, it gives the buyer the chance to return the tickets and cancel the transaction.
• All shipments are tracked to ensure the seller shipped the tickets.
• StubHubproven verification procedures allow fast identification and prosecution of fraudsters.
StubHub FanProtectGuarantee
Dear (my name here),
Welcome to StubHub!
Thank you for placing your order. We must receive the payment for your order within next 48 hours.
Remember your order is fully covered by StubHub’s FanProtect Guarantee.
This Payment Invoice is a contract between you and seller and applies to your use of Western Union Services. You must read, agree with and accept all of the terms and conditions contained in the StubHub payment invoice. If you need immediate help, give us a call. Our customer service representatives are here to help you. +18458777334
But if your matter isn’t urgent, please consider sending us an email instead.
———————————————-
ORDER INFORMATION
———————————————- ————————————
BILLING INFORMATION
———————————————
Events: Pittsburgh Steelers at San Francisco 49ers
Venue: Candlestick Park in San Francisco, CA
Date: Mon, 12/19/11 5:30 p.m.
Quantity sold: 4 tickets
Section: Lower Box Sideline 14
Row: L Seats: 10,11,12,13
Parking Pass: Included Price per ticket: $150.00
Quantity: 4
Subtotal: $600.00
Western Union commission: $54.00
Delivery services: $0.00
Total sale: $654.00
———————————————-
STUBHUB SHIPS TO
———————————————-
First Name: (My name & address)
Last Name:
Address: City/State: Zip Code:
Country: United States ———————————————-
STUBHUB AGENT DETAILS
———————————————-
First Name: Jason
Last Name: Greiner
Street: 23 High Street
City: London
Zip Code: E17 7AD
Country: United Kingdom
How to make payment?
1. Locate the nearest Western Union Office.
2. Make the payment with cash using the above StubHub agent full name and address. > Find an Agent
Notice: An additional fee will be charged on online transfers.
3. E-mail us ( order@stubhub-fanprotectguarantee.com ) the following details from the payment receipt or by fax at: +18668930416
- MTCN – 10 digits number from the payment receipt
-Sender Name, Receiver Nameand Address
-Amount
How it works…
Buyer and seller agree on the purchase of the tickets. Example: buyer wins an online auction or a craigslist classified post.
Buyer initiates the StubHub escrow transaction by simply going to the send money page of Western Union, selecting the >In Person:Option following the instructions and then select > Money in Minutes option.
Seller ships the merchandise (via Fedex overnight shipping service), Seller pays the shipping fees.
Buyer accepts the tickets. The buyer has 3 days to accept the tickets, reject it or claim non- delivery.
The payment is released to the seller’s StubHub account. The transaction securely completed.
How can you assure me the tickets are legit?
When a seller lists tickets on our website we require that they provide a valid credit card, so that in the event they do not provide tickets or the tickets they provide are not genuine, we will charge them for either the cost of replacement tickets or we will charge them the ticket cost (that you have paid) plus a 50% penalty which you as a protected customer would receive in credit towards a future purchase.As the seller has provided this information it is not economically viable for them to defraud our system. Please be advised that we have a dedicated full time Fulfilment team who take care of any ticketing issues should they occur.
Once we receive the payment confirmation, we will start the shipping process. We will hold the payment details until you send us your confirmation that you are satisfied with the product you received. As soon as we receive your confirmation we will release the payment details to the seller.
__________________________________________
Thanks again for using StubHub!
StubHub Customer Service
Weekdays: 5:00AM – 8:00PM (PST)
Weekends: 6:00AM – 7:00PM (PST)
Call us at: +18458777334 or email us: order@stubhub-fanprotectguarantee.com
We do our best to respond to all emails & calls within 8 hours.
StubHub! Where Fans Buy and Sell Tickets ™
©2000- 2011 StubHub, Inc. All rights reserved.
Ticket prices are set by sellers and may differ from face value. All sales and bids are FINAL. All prices listed are in US dollars.
DON’T FALL FOR THIS CRAP !!! I took the time to call Stubhub from their contact number on Stubhub’s website, not the number listed on the invoice when it sounded fishy and too good to be true – it is a scam & Stubhub said to forward the invoice to them !
The email addresses used by the scammers were:
toore@live.com
delviraberg55@gmail.com
jovanna.reyes1970@gmail.com
DON’T BUY ANYTHING FROM CRAIGLIST where you send $$ WesternUnion especially overseas !!
Hope this helps !
I fell for the scam also for Ravens Divisional playoff tickets. I am out $543. Wish I would have done a little research before and seen this site. Oh well. I was too excited and not thinking.
The email I was in contact with was
tiffanyfisher96@yahoo.com.
I sent money from my debit card through western union too . The contact was
———————————————-
STUBHUB AGENT DETAILS
———————————————-
First Name: Elizabeth
Last Name: Chalmin
Street: 8 High Street
City: Ramsgate
Zip Code: DR11 9WB
Country: United Kingdom
Thank you for putting this out there Ravi! As the old line goes “if it sounds to good to be true it probably is…” Thanks to this post, i saved my $600 for Bear/Broncos tickets.. I purchased 4 through the StubHub website instead. Not great seats but peice of mind!! Cant thank you enough!!!
Amy! hope you weren’t as disappointed with that Broncos game as I was… that was just horrible
I sell tickets on craigslist using switchon3.com for security.
Thank you!!! I just got the same scam it read “We have a deal, 4 tickets for $500 + fees by Western Union and I have to pay for transport and stubhub fees. As far as I know for payments StubHub use a simple and
efficient method of payment like western union. For added security, we use StubHub Fan Protect Program. It acts as a 3rd part, that means I can not access the money
until you confirm that you get all the tickets. Stubhub will send you the tickets via FedEx company using FedEx overnight express delivery service (i already send the
tickets to stubhub 2 days ago) Fan Protect policy requires that the tickets must be shipped to them. More details about the method of payment and delivery of tickets,
you will find in the sales contract that you’ll receive from StubHub. I look forward your reply, if everything is OK with what I wrote above, so we can move to the
next step.
All I want now from you is to tell me your full name and shipping address, so i can inform StubHub”
It was for 4 tickets for $500 100 level, bulls vs heat.
I almost just got scammed as well, but thanks to this article I did not.
The listing was on craigslist and the contact email is from allanhodgdon@gmail.com
The response came from anuswinkler@gmail.com (Marc)
The email came from stubhuborder@live.com
Beware, I saw many postings for other cities like this!!!!
The western union information is below:
We thought you’d like to know that your Chicago Bulls tickets are on their way. We hope you have a great time at United Center!
Three important things to remember
This email is not a ticket for entry to the event.
Inspect your tickets as soon as you get them.
Are they the tickets you ordered? Keep in mind – since you bought these tickets from someone else, it’s OK if you see his or her name printed on them.
Once you buy a ticket, we cancel the original barcode and assign you a new one, so you have the security of knowing for certain the ticket being delivered to you is valid.
Did you receive the correct number of tickets?
Are they for the right event?
Are the date and time correct?
Though highly unlikely, if you (or the recipient of the tickets) have any problems with the tickets or the venue, give us a call right away and we will assist you immediately. Because we’re not affiliated with the venue, please do not go to the venue ticket office.
Buyer initiates the StubHub transaction by simply going to the nearest Western Union branch
Buyer Pays StubHub. The Buyer submits an available payment option. StubHub Fan Guarantee verifies the payment. Processing time varies by payment method.
Remember, your tickets are fully covered by StubHub’s FanProtectTM Guarantee.
If you need immediate help, call us. Due to higher orders, If your matter is not urgent please consider sending us an email instead, replying to this email. We are able to reply to your inquiry within our usual 6 hour timeframe. Your email is very important to us, and we will respond as soon as we can. Please be assured that we are answering all emails in the order that we receive them, and you should expect a reply shortly.
Shipping method: FedEx Priority Overnight – Continental US
Note: Packages shipped to a residential address may be delivered without requiring a signature. Please be aware of the expected delivery date and plan accordingly.
Order review
Order #: 39825790 | Order date: 02/10/2012
Miami Heat at Chicago Bulls Wed 03/14/2012 8:30 PM CDT United Center Chicago, IL
Lower Level Center 111 | 4 tickets/game
Row 13 | 11,12,13,14
Parking passes: 1
Billing review
Price per ticket: $125.00
Quantity: x 4
Subtotal: $500.00
Service fee: $45.00
Delivery ervices: + $0.00
Order total: $545.00
Pay by: Western Union to our agent in London:
First Name: Ronald
Last Name: Coots
Street: 24 High Street
City: London
Zip Code: WR11 9HB
Country: United Kingdom
How to make payment
1. Locate the nearest Western Union Office.
2. Make the payment with cash using the above StubHub agent full name and address. To locate the nearest Western Union Office in your area please click here
Notice: An additional fee will be charged on online transfers.
3. Send us the Western Union receipt or the following details from the payment receipt by email. Just click on the email: purchase@stubhub.com
Notice: If Mail Client is not installed, reply to this message.
– MTCN – 10 digits number from the payment receipt
– Sender Name and Address
– Receiver Name
– Amount
Once we receive the payment confirmation, we will start the shipping process. We will hold the payment details until you send us your confirmation that you received the tickets you ordered. As soon as we receive your confirmation we will release the payment details to the seller.
Thanks for using StubHub!
If you have any questions, comments, or concerns, please reply to this email.
StubHub Customer Service
Weekdays: 5:00 a.m. – 8:00 p.m. (Pacific time)
Weekends: 6:00 a.m. – 7:00 p.m. (Pacific time)
http://www.StubHub.com
StubHub! Where fans buy and sell ticketsTM
Ravi, thank you sooo much for posting this article here. Here is what I received yesterday!!!!!!! I really appreciate your article: I communicated with someone via the following: harddtickets@gmail.com; bestseats.34@gmail.com
The business is simple, 4 tickets for $500 + fees by Western Union and I have to pay for stubhub fees.For added security, we use StubHub Fan Protect Program. It acts as a 3rd part, that means I can not access the money until you confirm that you get the tickets. All I need is confirmation that you want to conclude the deal and immediately afterwards I will contact stubhub notify them that we agreed on sales detail and they send you an invoice to pay. All the answers about how an exchange take place between a buyer and seller find them in that bill payment. You have to send the money on the name of an agent from Stubhub. Read carefully the message from them, follow all steps as are described. Immediately after you send the money transfer you have to send all the details that are required by stubhub. They will check if the transfer is made and if everything is ok, they will send tickets to you. After you receive your tickets, you have 24 hours available to check if they are those you have bought, then you must inform stubhub, as tickets are ok. Only then stubhub send me a copy of payment details that I could collect the money. I look forward your reply, if everything is OK with what I wrote above, so we can move to the next step.
All I want now from you is to tell me your full name and shipping address, so i can inform StubHub
Tks for the blog Ravi. I just read it and saved 500 bucks. You are the best.
You mentioned “FLAG 2: she’s asking to use a third party to sell the tickets.”, however I use craigslist very often to buy tickets and I recently bought tickets on a 3rd party ticket website (www.tickpick.com), which offers a ticket guarantee similar to stubhub and I had a great experience.
The seller posted their exact ticket details on craigslist and they than directed interested buyers to buy their tickets through http://www.tickpick.com. They seller said “to prevent fraud I post my tickets on a 3rd party ticket marketplace. This ensures that you will receive authentic tickets and that I will receive payment. To purchase my tickets visit here:”
I have also bought tickets on tickpick before and since they charge such low fees I can see how it makes sense for a seller to post their tickets on http://www.tickpick.com.
Buyer’s don’t pay any fees and a small fee of 10% is worth it for the seller to not have to deal with the mess of craigslist.
great catch and warning! A point of interesr is besides living in the UK “she” also lives in Chicago!
Chicago Apartment for Rent – $1000 – Tons of Space Minutes to …
http://www.padmapper.com/search/apartments/Illinois/Chicago/81890358/
2BR/2BA, Location: Please email me at ravinajenn@yahoo.com Chicago IL US, Description: Tons of Space Minutes to Downtown Will NOT Last.
Wow thanks for this! I was about to fall for this!!!!! But I kind of went through scams b4 so I’m a Lil wary of it now! But this confirms that it is a scam so thanks!!
Thanks for writing this! I was looking for arsenal tickets and this exact situation came up. Here’s his text and emails included nicholas howe Ross Kincaide
Right now I am in Madrid(Spain) for a few weeks in my honeymoon and I decided to sell my tickets through StubHub(best ticket company worldwide),they act as a 3rd part and use “StubHub Fan Protect Program” for our security,which means I can not access the money until you confirm that you have the tickets you`ve paid for.I`ve send the tickets to them few days ago and from now on you will be dealing with them,you will also wire the money for the tickets to StubHub.(they use as payment a simple and efficient method for transactions overseas – westernunion )
More details about the method of payment and delivery(24 H , fedex continental ) of tickets, you will find in the invoice that you’ll receive from StubHub.
Now,all I need from you is your full name and address, so i can inform StubHub about our deal and give them your details and email address.
Ur a legend! Just saved me a lot of money! Same email from every1 else! Sent from email address
StubHub-Fan@consultant.com
Name
David Konechne
(davidkonechne8@gmail.com)
Thanks again for this article
Nearly happened to me… they asked for my address, recipient name and phone number. I was all set to go get the cash but I felt something VERY fishy:
“Thats correct, 4 seats together in Floor 1 Row B.We have a deal, 4 tickets for $600 + fees by Money Gram and I have to pay for transport and stubhub fees. As far as I know for international payments StubHub use a simple and efficient method of payment like Money Gram.For added security, we use StubHub Fan Protect Program. It acts as a 3rd part, that means I can not access the money until you confirm that you get all the tickets. Stubhub will send you the tickets via USPS Priority Mail (i already send the tickets to stubhub 2 days ago) Fan Protect policy requires that the tickets must be shipped to them. More details about the method of payment and delivery of tickets, you will find in the sales contract that you’ll receive from StubHub. I look forward your reply, if everything is OK with what I wrote above, so we can move to the next step. Once I send the invoice, I will hold the tickets for you for 24 hrs to give you an opportunity to make payment.
All I want now from you is to tell me what name will receive the tickets, so i can inform StubHub.Shipping address too.Thanks”
“The business is simple, all I need is confirmation that you want to conclude the deal and immediately afterwards I will contact stubhub notify them that we agreed on sales detail and they send you an invoice to pay. All the answers about how an exchange take place between a buyer and seller find them in that bill payment. You have to send the money on the name of an agent from Stubhub.Read carefully the message from them, follow all steps as are described. Immediately after you send the money transfer you have to send all the details you are required by stubhub. They will check if the transfer is made and if everything is ok,they will overnight them to you via FedEx. After you receive your tickets, you have 24 hours available to check if they are those you have bought, then you must inform stubhub, as tickets are ok. Only then stubhub send me a copy of payment details that I could collect the money.”
And I also got the said invoice from “StubHub.” Tsk tsk tsk….. these scammers.