Fixing Google Voice and Sprint Integration Problems
One of the major reasons I use Google Voice (GV) is so I can both send and receive phone calls using my GV phone #. I tend to use the option of “ask me before each call” as to which phone #, Sprint or GV, I’ll be using to make the outgoing call. With the recent update in Sprint Integration, I’ve noticed that the option to continuously select which outgoing # I’d like to use is missing. Fear not, it’s nothing that can’t be fixed with a few easy steps.
Let us note that this is primarily an error that occurs on Sprint smartphones when integrating Google Voice. If you don’t have a Sprint smartphone, then stop reading this unless you just like the way I type.. in that case,.. I like you too..
First off, if you have the GV app and you’re annoyed that this option to choose your outgoing carrier is missing, go ahead and remove the app altogether. If you haven’t installed it yet, well, go grab it from the market and install it. At this point, we’ve removed the app if it was present, downloaded it if we didn’t have it, and have installed it. Now go through the applications area of your phone and run VOICE (GV app). You’ll be presented with some options. It’ll ask you to choose your gmail address that is associated with your phone, usually there’s only one, but.. choose the one that your GV is associated with. NEXT, you’ll notice a few options that you need to be careful about choosing. One of the options offers you to SKIP Sprint Integration if you’d like to setup GV normally.
CHOOSE THAT OPTION
If you choose NEXT instead of SKIP, the app will utilize the Sprint Integration feature which essentially removes the option for you to choose which carrier you can use when making outgoing calls. It’ll present you with which number you’d like to use (GV or SPRINT) and then from that point on only use your choice. If you choose SKIP you will then be presented with the option of “Choose GV, Choose Sprint, Ask me before each call”. This is where I personally tend to choose “Ask me before each call” but you can choose whichever you’d like.
All in all, what we did was not let Sprint Integration occur by choosing SKIP at the option where it asks us if we’d like to Integrate using Sprint. As nice of a feature as this is for most, for those of us who are wanting to utilize the options of choosing carriers on outgoing calls, we need to make a slight adjustment to the normal integration process.